Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Veelanoo. The terms “we”, “us” and “our” refer to Veelanoo. Veelanoo operates this store and website from South Africa, including all related information, content, features, tools, products and services (the “Services”) to provide you, the customer, with a curated shopping experience.
Veelanoo is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you may not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence and that you have given consent for any minor dependents to use the Services on devices you own or manage.
You may be required to provide accurate and complete information, including billing, payment, and shipping details. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred, sold, or assigned to another party.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display our products. However, actual colours and appearance may vary depending on your device and settings.
We do not guarantee that the appearance or quality of products will meet your expectations. Product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. Orders are only confirmed once payment has been successfully processed and acceptance has been issued.
Purchases are subject to our Refund Policy [LINK]. Orders are for personal or household use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. Prices displayed at checkout exclude taxes, shipping, customs, or import duties unless stated otherwise.
You agree to provide accurate payment and billing information and authorise us to charge your selected payment method.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or events beyond our control. Risk and ownership pass to you once the order is handed over to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services is owned by Veelanoo or its licensors and is protected by intellectual property laws. Use of the Services is permitted for personal, non-commercial use only.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Use of such tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or content accessed through our Services. Any transactions with third parties are at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Veelanoo is powered by Shopify; however, all sales are made directly between you and Veelanoo. Shopify bears no responsibility for transactions, products, or services provided by Veelanoo.
SECTION 10 – PRIVACY POLICY
Your personal information is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. Data may be processed in countries outside South Africa as required to provide the Services.
SECTION 11 – FEEDBACK
Any feedback submitted grants Veelanoo a perpetual, royalty-free right to use it for business purposes without compensation.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders where information is incorrect.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful, abusive, deceptive, or harmful purposes, nor interfere with the security or functionality of the Services.
SECTION 14 – TERMINATION
We may terminate access to the Services at our discretion without notice. Obligations incurred prior to termination remain enforceable.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Veelanoo shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Veelanoo and Shopify from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions shall remain valid.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Veelanoo.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our consent.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of South Africa, and the courts of South Africa shall have jurisdiction.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Trading Name: Veelanoo
Email: tnnene2@gmail.com
Business Address: South Africa
Phone Number: +27 67 768 0047
Business Registration Number: South Africa
VAT Number: South Africa